by derekdeedman on 9 September, 2016
Jenny Randerson called on the Government to enforce fair compensation for passengers of Southern railway.
The Liberal Democrat Transport Spokesperson questioned the Government over action to make Southern pay out compensation promptly and fairly. Recently the company has restricted the use of third party software which ease the compensation process.
David Cameron and George Osborne committed to compensation for any trains delayed over 15 minutes, a commitment which would have seen millions of pounds of compensation going to Southern passengers.
Jenny highlighted the hypocrisy of Southern announcing a 27% jump in profits a day after after a £20 million payout of Government funding.
Ahead of her question Jenny Randerson said:
“We have seen commuters across the South left abandoned, unable to get to work due to the failings of Southern.
“It is shameful that Southern are now failing to pay out fair compensation for a terrible service despite seeing their profits soar. The Government must now put the 15 minute threshold for compensation back on the agenda.
“The company are not only ripping off people across the South, they are now ripping off the Government and taxpayers up and down the UK as well.”
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